Communication at the Core of Technology Services
Direct messaging plays a vital role in reliable, secure, and scalable technology products providing real-time alerts, secure client verification, and the ability to scale services quickly and efficiently.
Immediate Incident Response with Real-Time Alerts
Proactive monitoring and immediate response are essential for maintaining uptime and service quality. Real-time SMS alerts ensure IT teams are instantly informed of server issues, enabling rapid resolution.
Proof: A study by Gartner highlights that IT downtime can cost businesses up to $5,600 per minute, underscoring the critical need for immediate alerts. TNZ's Real-Time Server Monitoring and Alerts use case ensures IT teams receive notifications as soon as an issue arises, minimizing downtime.
Improved Customer Communication during Outages
Clear communication during scheduled or unscheduled outages helps maintain customer trust and reduces frustration. Broadcast notifications via SMS and email keep customers informed in real-time.
Proof: Research by Forrester found that timely communication during outages can reduce customer churn by up to 30%. TNZ's Outage Notifications use case allows businesses to send real-time updates to their customers, ensuring transparency and trust.
Enhanced Security with Phone Number Verification
Phone number verification via SMS ensures that users own the numbers they provide, adding an extra layer of security during account setup or transactions.
Proof: According to a report by Symantec, phone number verification can reduce fraud by 80%, making it a critical component of any security strategy. TNZ's Phone Number Verification use case helps secure user accounts and reduce fraudulent activities.
Scalable Communication Solutions for MSPs
Managed service providers (MSPs) need reliable and scalable email solutions to manage their clients' communications. TNZ's hosted email services provide secure, high-performance email platforms that can be branded for MSPs.
Wholesale Options Expand Revenue Streams
Integrate white-labelled SMS, Email and Voice services into your products, expanding your service offerings and increase revenue.