In critical times, your concentration should be on the people affected. Too often, time and effort is wasted on a technical solution that is too complex, doesn't work or is too slow.
Smarten up your Emergency Management and Business Continuity Planning
Experience the difference with a complimentary trial. Discover how our messaging solutions can elevate your business communications. Free Trial. No credit card, no commitment.
One platform gives you the power to send immediate, reliable alerts via Email, SMS, and Voice, ensuring your message is always received.
For Low Urgency communications, send detailed, formatted notifications directly to the inbox.
Ideal for non-urgent updates, informational bulletins, and post-incident follow-ups.
For Medium Urgency alerts that need to cut through the noise with near-instant delivery.
Ensure your message is seen with 98% open rates, reaching people wherever they are.
For High Urgency incidents that demand immediate attention, day or night.
Deliver audible alerts to landlines and mobiles to ensure critical warnings are never missed.
High-Volume: Our system is built to deliver critical emails at scale, bypassing the volume limits of standard business email systems.
Guaranteed Inbox: We ensure your critical notifications avoid spam filters and reach the recipient's inbox, and not treated like marketing emails.
Robust Security: Full support for SPF, DKIM, DMARC, and MTA-STS to protect your domain's reputation and prevent phishing.
Automated Compliance: Easily manage compliance with automated unsubscribe link processing that updates your contact lists instantly.
Global Connectivity: Ensure reliable delivery to New Zealand, Australia, and over 200 countries.
Two-Way Confirmations: Track message receipt by capturing SMS responses or including unique confirmation links (SMS ReplyLink).
Detailed Reporting: Confirm whether a message was delivered to the mobile, rejected by the carrier, or is still pending (phone is switched off).
Rich Messaging: Enhance alerts by attaching files, images, and documents with SMS FileLink or tracking engagement with our URL Shortener.
Future-Proof: Automatically route messages through apps like WhatsApp or your own app for cost-effectiveness and richer content.
Flexible Connectivity: Send audio messages to any phone number - landlines and mobiles.
Dynamic Personalisation: Use Text-to-Speech to dynamically insert details like names or locations into your message, or broadcast human-recorded audio.
Confirmed Delivery: Track successful deliveries by prompting recipients to press a key to confirm they have received the message.
Intelligent Failover: Automatically trigger a fallback to SMS or Email if a voice call isn't answered or goes to voicemail.
Multi-Lingual: Ensure your messages are understood by your entire community with support for delivering alerts in multiple languages and accents.
Manage contacts, prepare messages, send multi-channel alerts, and track results from a single dashboard accessible on any device.
Keep your contact data accurate and ready. Our flexible address book gives you multiple ways to manage your audience, from simple uploads to full automation.
Save time and eliminate errors under pressure. Create powerful, pre-approved templates for Email, SMS, and Voice alerts that are ready to send in seconds.
Make informed decisions with real-time analytics. Track the status and engagement of every message to understand your reach and response rate.
Beyond basic messaging, we have a handful of extra features:
Fully outsourced, no reliance on your own infrastructure.We pride ourselves on providing user-friendly technology, usable by everyone in the business regardless of technical ability.The Dashboard is accessible from a wide range of devices with no special software required, and is easy to use on mobile and desktop.
Utilise APIs to future-proof the solution; tools and technology can be plugged into the TNZ platform. APIs include REST, FTP and SMTP (Email-to-SMS, Email-to-Voice), with DLLs/SDKs available for Python, Node.js, .NET and VBA.We have APIs for sending messages, scheduling messages, viewing message reports, updating templates, editing Contacts and Groups, and editing Dashboard users.
Support is provided by our New Zealand based team.Email and telephone support is available 9am-5pm, Monday to Friday (New Zealand Business Days).Priority 24/7 telephone support is additional.With a local support team, you can expect quick response times, effective problem-solving, and solutions tailored to changes in New Zealand's local environment.
Use premium connections within New Zealand and Australia to ensure optimum delivery speeds and success. With direct relationships with local providers, we can ensure your messages deliver optimally.
Report on delivery status (success/failed status) and confirmations (replies, link clicks and keypad presses). View reporting on which contacts consistently fail to receive the message. Dig into granular reporting on why Emails, SMS Messages or Voice Calls fail.
Web Dashboard makes life easy for administrators. Add unlimited users with tiered access - users can access only the contacts and reports they need to.
TNZ's voice platform saves hours of phone calling, getting our flood warning messages out to farmers quickly and efficiently. It's easy-to-use and works reliably.
Ready to revolutionise your messaging?Connect with people anywhere - boost engagement, responses and conversations.
20 credits over 14-days. No obligation. No credit card required.