SERVICES | VOICE | APPOINTMENT REMINDERS

Keep Your Clients on Track with Automated Voice Reminders

Reach Your Audience with the Power of Voice

Take your reminders to the next level with TNZ's VoiceCast service, an intelligent and scalable way to connect with your customers through automated voice calls. Whether you’re sending reminders, alerts, or notifications, our system ensures your message is heard loud and clear.

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Why Choose Voice Reminders?

Voice reminders offer a personal touch that text and email reminders might lack. They replicate the experience of speaking to a live person, increasing engagement and response rates.

Perfect for All Audiences

VoiceCast is particularly effective for reaching older audiences who may not be as responsive to text messages. The familiarity of a voice call ensures that your important messages are delivered in a way that is accessible to everyone.

Multi-Attempt Reach

If the client doesn't answer, the VoiceCast will automatically call again at a later time, ensuring maximum reach without any manual intervention.

Follow-Up with SMS and Email

If the VoiceCast is unable to reach the client, it can automatically send an SMS or Email with the relevant information, ensuring that the message gets through.

Seamless Integration

Easily integrate our voice reminder service with your existing systems, ensuring a smooth workflow.

Local Support

Get real-time support from our New Zealand-based team whenever you need assistance.

Transparent Pricing

Enjoy cost-effective voice reminder services with transparent pricing. Our plans start at just 10c per minute, with no setup fee.

Whether it's confirming an appointment, reminding about overdue invoices, or ensuring clients are informed about critical updates, voice reminders can be incredibly effective in driving action.

VoiceCast supports three powerful modes of communication:

Record your own voice message
On-Brand Voice Recording

For a more personalized touch, use pre-recorded audio that align with your brand's voice.

Provide a WAV or MP3 file containing an audio recording. We convert the recorded voice Voice Calls.

Robotic Voice for dynamic calling
Dynamic Text-to-Speech

Input your text and our neural TTS engine turns it into the perfect voice call.

This option allows for rapid call generation and personalised messages tailored to each recipient, such as using their first name or specific appointment details with support for message personalisation and local placenames.

Record your own voice message
Hybrid Audio

For power users, mix both options to create a dynamic message.

For example, start with a TTS-generated greeting using the recipient's name, followed by a pre-recorded message for the main content.

Listen to a sample Voice Reminder

Curious about how TNZ VoiceCast can work for your business? Below are examples of the types of messages our service can deliver:

Appointment Reminder Message

"Kia ora. Hello, this is [Your Company]. We are reminding you of your appointment on [Date] at [Time] with [Person]. To confirm your appointment, press 1. If you need to reschedule, please press 2."

Debt Collection Message

"Kia ora. Hello, this is [Your Company] with an important message regarding your overdue payment of [Amount]. To make a payment, press 1. To discuss a payment plan, please press 2."

The Value of Appointment Reminders

Using appointment reminders can significantly improve your business efficiency. Sending regular Appointment Reminders has been shown to improve no-shows by 31%.

A randomised controlled study published by BMC Health Services Research in 2010 found that using reminders improved the no-show rate by 3.6% (from 11.4% to 7.8%). The clinic is 31% better off using appointment reminders.

In 2018, the Journal of Primary Care & Community Health found that the lead-time between scheduling is the #1 cause of missed appointments – Appointments made more than one month in advance are between 1.2 and 7.1 times more likely to no-show.

1 Practitioner
30-Minute Appointments
14 Appointments per Day
5 Days per Week, 48 Weeks per Year
$100 Value per Appointment

= 3360 Appointments Annually

3360 Appointments $100 Value per Appointment 3.6% Reduction in No-Shows
Savings: $12,000 per Practitioner per Year

Cost: $336 per Practitioner per Year

ROI: $11,664 per Practitioner per Year
Appointment Reminder Sent To A Mobile

Automated SMS, Voice & Email Reminders

Simplify your appointment management with TNZ's automated reminder service. Whether you're sending reminders via SMS, email, or voice calls, our platform ensures your clients never miss an appointment, reducing no-shows by up to 90%.

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Our $20 Starter Plan Offers You

Experience the difference with a complimentary trial. Discover how our messaging solutions can elevate your business communications. Free Trial. No credit card, no commitment.

Reminders:

  • One platform, one subscription
  • 20 Team Members
  • $0 Set Up Fee
  • $20 Monthly Fee
  • Voice from 10c / Minute to NZ Landlines + Mobiles
  • SMS from 10c / SMS Part
  • Email from 5c / Email
Ready to Enhance Your Communication with Voice Reminders?

Start your free trial today!

Experience the benefits of voice reminders today. Start your free trial and see how TNZ's automated voice reminder service can streamline your operations and improve client engagement.

20 credits over 14-days. No obligation. No credit card required.